Effective Date: [Insert Date]

This Refund and Returns Policy (“Policy”) governs the refund and return processes for purchases made on the affiliated marketing online store website selling wellness products and services, Upleafter, accessible at www.upleafter.com (“Website”). Please read this Policy carefully before making a purchase. By making a purchase on the Website, you agree to be bound by this Policy.

Refunds
1.1. Eligibility: We strive to provide quality products and services. If you are not satisfied with your purchase, you may be eligible for a refund subject to the conditions outlined in this Policy.

1.2. Refund Period: We offer a [insert number]-day refund period from the date of purchase. To be eligible for a refund, you must request it within this period.

1.3. Refund Process: To request a refund, please contact our customer support team at [insert contact email or phone number]. You may be asked to provide proof of purchase, such as an order confirmation or receipt. Our customer support team will guide you through the refund process.

1.4. Refund Criteria: Refunds will be issued based on the following criteria:

a. Defective or Damaged Products: If the product you received is defective or damaged, we will provide a full refund or send a replacement product, depending on your preference.

b. Non-Delivery: If you did not receive your purchased product or service within a reasonable timeframe, we will investigate the issue. If we determine that the non-delivery was due to reasons within our control, we will offer a full refund.

c. Dissatisfaction: If you are dissatisfied with your purchase for reasons other than defects or non-delivery, please contact our customer support team. We will review your request and, at our discretion, provide a refund or offer alternative solutions.

1.5. Refund Method: Refunds will be issued using the original payment method used for the purchase. Please note that it may take a few business days for the refund to be reflected in your account, depending on your financial institution.

Returns
2.1. Eligibility: In addition to refunds, we may offer returns for certain products, subject to the conditions outlined in this Policy.

2.2. Return Process: To request a return, please contact our customer support team at [insert contact email or phone number]. You may be asked to provide proof of purchase and a detailed explanation for the return. Our customer support team will guide you through the return process.

2.3. Return Criteria: Returns will be accepted based on the following criteria:

a. Defective or Damaged Products: If the product you received is defective or damaged, we will accept the return and provide a replacement product or issue a refund.

b. Incorrect Product: If you received the wrong product, we will accept the return and provide the correct product or issue a refund.

2.4. Return Shipping: If a return is authorized, we will provide instructions on how to return the product. Return shipping costs may be covered by us or, in some cases, by the customer. Please follow the provided instructions to ensure a smooth return process.

2.5. Return Condition: Returned products must be in their original condition, unopened, unused, and with any original packaging and tags intact. We reserve the right to refuse returns that do not meet these requirements.

Contact Us
If you have any questions, concerns, or requests regarding this Refund and Returns Policy, please contact our customer support team at:

Email: [Insert contact email]
Phone: [Insert contact phone number]

Please note that this Policy applies only to purchases made on the Website and does not govern returns or refunds for products or services obtained through third-party websites or sellers.